ripplesouth

-Repair TCP/IP stacks -Troubleshoot cause of crashing software (such as modname unknown) -setup wireless networks -basic troubleshooting -general computer advice -hardware setup and configuration for beginners -virus removal software advice -malware removal such as spyware advice -configuring privacy and security software walkthrough steps -general help steps -data recovery steps

1999 Computerized sales and Marketing Certificate Corporate communications, Vancouver, BC 1999 Desktop Publishing 1997-2003 Technician’s Assistant – SMINC Filmation/Sheldows EMU

-3 months hands on experience working in an msn level 2 technical support call center -Recovered Data from crashed hard drives -Setup wireless routers -Experienced with USR8054 Routers -Repaired TCP/IP stacks in windows 98/ME/2000/XP for msn premium customers -Repaired netsock rules in 98/ME/2000/XP for msn premium customers